Announcements

Node Hardware Refreshed

  • 28th February 2026

We've completed a full hardware refresh across our hosting nodes, replacing aging drives with NVMe SSDs and upgrading server RAM across the board. Customers should notice improved load times and more consistent performance as a result of this investment.

Continue reading

Referral Program Launched

  • 15th December 2025

LumisCloud's referral program is now live. Earn account credits for every customer you refer who signs up for a paid hosting plan. Credits are applied automatically to your account upon the referred customer's verified signup. Details are available in your client area.

Continue reading

Live Chat Support Added

  • 12th March 2025

LumisCloud now offers live chat support during business hours, available directly from your client area and our main website. Ticket-based support remains available 24/7 Support requests.

Continue reading

Backup Retention Extended

  • 18th November 2024

We've extended our automated daily backup retention for all hosting plans. Backups can be restored via the "JetBackup" menu in cPanel at no charge. This change is effective immediately and applies to all existing accounts.

Continue reading